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Nasih Jaseem

DESIGNING & BUILDING INTELLIGENT PLATFORMS · CLOUD · DEVOPS · AI/ML

Senior Cloud & AI Platform Engineer with 8+ years of experience designing and operating intelligent platforms across AWS and Azure ecosystems. I blend DevOps, MLOps, and AI/ML to build systems that are not only reliable and secure, but also self-optimizing and deeply automated, from RAG-based chatbots and NLP-driven communication handlers to ML models that continuously classify and optimize thousands of on-prem and cloud workloads. I enjoy turning complex, noisy infrastructure into opinionated, data-driven platforms that quietly do the right thing for engineers and stakeholders. I help organizations and teams design, build, and evolve intelligent platforms that connect engineering workflows to real business outcomes.

Book: Recipes of Empowering Mindset [published in 2020]

Founder: ZeyLearn [a free learning platform]

Profile Snapshot

  • Designing and leading intelligent cloud platforms that combine DevOps, MLOps, and AI/ML, from RAG-based chatbots and NLP automation to ML models that continuously classify and optimize large fleets of infrastructure.
  • Led multiple AI-driven initiatives in Autodesk, including a framework that collects and analyzes data from thousands of on-prem instances, using ML-based classification and AI recommendations to drive optimization decisions at scale.
  • Built NLP-powered communication handlers that automatically craft and route updates to large volumes of stakeholders across on-prem environments, dramatically reducing manual coordination overhead.
  • Automated Scrum operations using intelligent workflows and NLP-based notifications, effectively eliminating ~80% of repetitive Scrum Master tasks while improving signal-to-noise for engineers.
  • Led strategic projects to improve security postures and optimize operations, driving impactful organizational change which improved compliance and cost savings.
  • Served as Scrum Master, facilitating Agile practices and ensuring timely, high-quality project deliveries.
  • Designed and developed strategic infrastructure improvements to enhance scalability, reliability, and security.
  • Architected and implemented an automated disaster recovery solution integrated into the refresh pipeline, contributing a 50% increase in resiliency.
  • Spearheaded the migration of RDS Aurora and MySQL databases, ensuring optimal performance and seamless transitions.
  • Engineered an on-prem OS patching solution using AWS Systems Manager (SSM), achieving 98.5% security compliance.
  • Developed a meeting timer tool to improve team productivity and coordination during Scrum sessions.
  • Designed and deployed a monitoring framework leveraging Wiz, DivvyCloud, and AWS Lambda to enforce compliance across 1,300+ AWS accounts and 200+ Azure subscriptions.
  • Built and incorporated a JIRA-based Scrum tool to automate notifications, streamlining team communication and task tracking.
  • Automated AWS infrastructure provisioning and deployment workflows using Terraform, CloudFormation, Jenkins, and AWS CodePipeline, reducing errors and deployment time.
  • Created automation workflows to streamline routine tasks, enhancing operational efficiency and reducing manual effort.
  • Established comprehensive monitoring and logging systems with AWS CloudWatch and CloudTrail to enhance system visibility and incident response.
  • Received multiple exceptional performance awards for overall projects in Autodesk.
  • Authored the globally selling self-help book: The Recipes of Empowering Mindset (2020).
  • Overall, 8 years of experience in cloud platforms and automation, from AWS to Azure, championing DevSecOps transformations.
  • Developed and deployed 20+ innovative AI/ML projects spanning Machine Learning, Deep Neural Networks, Deep Reinforcement Learning, Conversational AI, and Natural Language Processing, including a production-ready Retrieval-Augmented Generation (RAG) chatbot built as part of my M.Tech dissertation.

Experience

Senior Cloud DevOps Engineer - Autodesk

Oct 2023 - Present
  • Leading AI-powered platform initiatives that use data, ML, and automation to continuously optimize large-scale on-prem and cloud infrastructure estates.
  • Led strategic projects to improve security postures and optimize operations, driving impactful organizational change which improved compliance and cost savings.
  • Served as Scrum Master, facilitating Agile practices and ensuring timely, high-quality project deliveries.
  • Designed and developed strategic infrastructure and AI/ML platform improvements to enhance scalability, reliability, and data-driven decision making.
  • Architected and implemented an automated disaster recovery solution integrated into the refresh pipeline, contributing to a 50% increase in resiliency.
  • Spearheaded the migration of RDS Aurora and MySQL databases, ensuring optimal performance and seamless transitions.
  • Engineered an on-prem OS patching solution using AWS Systems Manager (SSM), achieving 98.5% security compliance.
  • Developed a meeting timer tool and intelligent Scrum automation workflows, using NLP-based notifications to keep engineers aligned while reducing manual Scrum Master effort by ~80%.
  • Designed and deployed a monitoring and insights framework leveraging Wiz, DivvyCloud, AWS Lambda, and ML-based classification to enforce compliance and surface optimization opportunities across 1,300+ AWS accounts and 200+ Azure subscriptions.
  • Built and incorporated JIRA-based automation tools to streamline team communication, task tracking, and stakeholder updates across globally distributed engineering teams.
  • Automated AWS infrastructure provisioning and deployment workflows using Terraform, CloudFormation, Jenkins, and AWS CodePipeline, ensuring seamless application deployment while reducing errors and deployment time.
  • Created automation workflows to streamline routine tasks, enhancing operational efficiency and reducing manual effort.
  • Established comprehensive monitoring and logging systems with AWS CloudWatch and CloudTrail to enhance system visibility and incident response.
  • Received multiple exceptional performance awards for the overall projects in Autodesk.

Senior Software Engineer [ DevOps Lead ] - TrustWave | Encora

Feb 2022 - Oct 2023
  • Led the team into the transformation towards DevSecOps by designing a comprehensive strategic roadmap.
  • Provisioned EKS clusters using Terraform, showcasing expertise in infrastructure-as-code practices.
  • Achieved successful migration and deployment of over 40+ applications into the cluster, underscoring effective integration and performance optimization skills.
  • Leveraged Terraform to establish ArgoCD with an ArgoCD Vault Plugin, reinforcing the security of application and deployment secrets.
  • Implemented key components such as the Vault, Consul, Kubernetes Dashboard, Metrics Server, OpenDXL Broker, HPA, Prometheus, Grafana and K8s components.
  • Configured ALB Controller and Ingress for ArgoCD, managed records in Route53, and secured an SSL certificate for ArgoCD Accessibility using Terraform.
  • Awarded the Super Encorian Award for leading the Trustwave DevOps Project to success.

Senior Software Engineer - LinkedIn | Encora

Feb 2022 - Oct 2023
  • Led, developed and executed two major projects for global LinkedIn applications - Awarded for best performance.
  • Application config cleanup: Developed Python-based automation tool and carried out unused config cleanup process upon 4600+ Multiproducts [2+ applications in 1 Multiproduct] across all the fabrics.
  • Application config consolidation: Developed a Python-based platform service where all the product owners at LinkedIn can elect to consolidate their application configs [at payload level, product level and at 3 hierarchical levels of tags].
  • Developed and blended unused config check workflow in global CI pipeline.
  • Config cleanup UI: Worked on developing UI-based app for config project tracking.
  • SRE: Patch applications, sanity reboots and miscellaneous works.
  • KPI tracker improvements: Proposed reliability issues and design changes for improving performance of a KPI tracker product.
  • Awarded for best performance and project success.
  • Designed a CI/CD pipeline with all DevSecOps workflows in GitLab and GitHub using a GitOps approach, enabling efficient deployment from code to production. Awarded for the best performance and project success.

Software Engineer II, SRE - Motorola Solutions Inc.

Dec 2017 - Jan 2022
  • Process oriented job profile based on a DevOps criterion.
  • SPOC and Secondary team lead of Tier 3 Operational support.
  • Automating engineering operations and manual workflows to enhance overall performance of team and achieved 60% reduction in manual tasks [Python, BASH].
  • Deploying utility containers on production systems as per requirements.
  • Creating scripts for analysis of recurring issues in production system.
  • Developing temporary server patches on identified failures/anomalies on servers.
  • Service incident management, strategizing immediate remediation and coordinating multiple teams till the resolution point.
  • Instrumental in handling end-to-end issues in Network, VOIP traffic, Server incidents and feature specific APIs while adhering to SLA, SLO and SLI.
  • Experienced in Logic Monitor, Grafana, Kibana, Splunk, Prometheus and PagerDuty.
  • Building UI automation tools for testing integrated APIs and web-based applications.
  • Live interactions with the stakeholders from clients and design team to understand production issues, enhancement requirements and overall ticket reviews.
  • Standardized CI/CD practices and Cloud infrastructure services of Azure and AWS.
  • Configured and orchestrated the bulk testing of radio devices provisioned for Japan 2020 summer Olympics.

Education

Completed

Master of Technology in Artificial Intelligence and Machine Learning

Specialization in Natural Language Processing
BITS Pilani University
Completed advanced studies in AI/ML algorithms, deep learning, neural networks, and NLP techniques for real-world applications, with a strong focus on building production-ready systems. Dissertation: designed and developed a Retrieval-Augmented Generation (RAG) based chatbot platform that combines vector search, LLMs, and domain knowledge to deliver reliable, explainable answers.
Completed

Bachelor of Technology in Computer Science and Engineering

University of Calicut
Strong foundation in computer science fundamentals, programming, data structures, algorithms, and software engineering principles.

Skills

AI & Machine Learning

TensorFlow PyTorch Scikit-learn Pandas NumPy MLflow Jupyter OpenCV NLTK Hugging Face Keras

Programming Languages

Python JavaScript Dart PHP Shell Script Bash

Web Technologies & Databases

Flask Flutter Firebase HTML5 CSS3 SEO SQL / NoSQL MongoDB MySQL

DevOps & CI/CD

Kubernetes Docker Helm GitOps GitHub GitHub Actions GitLab Azure DevOps Jenkins ArgoCD JIRA Selenium

Cloud Platforms

AWS Azure

Infrastructure as Code

Terraform CloudFormation Ansible Vault SonarQube

Monitoring & Observability

Prometheus Grafana Dynatrace

Operating Systems

Linux [All Flavours] Windows

Professional Excellence

Strategic Thinking Collaborative Leadership Analytical Rigor Empathetic Communication Innovation Driver Problem Solving Continuous Learning Attention to Detail

Multilingual Communication

English (Native) Hindi (Conversational) Malayalam (Native)

Certifications

  • AWS Solutions Architect Associate (SAA-C03) & Developer Associate (DVA-C02) - Cloud architecture design and serverless application development

  • Microsoft Azure DevOps Engineer Expert (AZ-400) & Administrator Associate (AZ-104) - Advanced Azure cloud services and DevOps pipeline management

  • Microsoft Azure AI Engineer Associate (AI-102) - AI and machine learning solutions on Azure platform

  • Certified Kubernetes Administrator (CKA) - Container orchestration and cluster management with hands-on testing practices

  • Certified Scrum Master (CSM) - Agile project management and team facilitation expertise

  • Jenkins, Docker & DevSecOps Specialist - CI/CD automation, containerization, and security integration

  • View Complete Certification Portfolio: 80+ Professional Course Certifications covering DevOps, Cloud, Agile, PMI, NASBA, and emerging technologies

Interests

Beyond cloud architecture, AI/ML development, and DevOps automation, I'm passionate about diverse interests that drive continuous growth and meaningful impact.

Writing & Content Creation

Authored "The Recipes of Empowering Mindset" - passionate about creating content that helps others grow and succeed.

Sports & Fitness

Love playing various sports with great teams - there's nothing like the energy of a good squad and competitive spirit.

Meditation & Mindset

Regular meditation practice and continuous exploration of ways to improve mindset and mental clarity.

Tech Innovation

Always exploring the latest technology advancements and their potential to transform our world.

Sci-Fi & Fantasy

Enthusiast of brilliant sci-fi and fantasy movies/TV shows that push the boundaries of imagination.

Culinary Experiments

Love experimenting in the kitchen, trying new recipes and creating delicious experiences.

Achievements

  • Authored the globally selling book: "The Recipes of Empowering Mindset"

  • 14x Excellence and Extraordinary Recognition Awards for outstanding contributions, innovations, and exceptional performance across multiple high-impact projects

  • Super Encorian Award for leading the Trustwave DevOps Project to success

  • Extraordinary performance award for LinkedIn Project

  • HiFi Best Performance award in Motorola Solutions Inc

  • Created and launched ZeyLearning - an innovative e-learning platform